Sr Director, Customer Operations at Khoros. Understanding our customers through data. Helping our employees be successful.
RT @questlove: being non-racist isn’t good enough; we must be anti-racist. twitter.com/AOC/status/112…
This article is helpful in dealing with unconscious bias and in all circumstances where you're having a discussion with someone and you have a difference of opinion. fastcompany.com/90333864/how-t…
No longer Spredfast & Lithium. We are now @Khoros! I am so excited about the new company name and the new opportunities that come with such a strong connected team. Creating customers for life. #allwaysconnected
Mae Carol Jemison. An amazing person who has done great things. And you have likely NEVER HEARD OF HER. en.m.wikipedia.org/wiki/Mae_Jemis…
RT @lesliekjohn: Wow. Switching from 10-pt to 6-pt scales for (teaching) evaluations reduces bias against female profs... sigh on the reaso…
NY & DC area Sales folks. If you’re looking for your next gig at an amazing company that treats employees well, come work at Spredfast+Lithium! twitter.com/MarkKeaney2pt0…
This is totally heartbreaking. Hopefully, the @statesman going public with this story about how the @TheAustinZoo is run will force change. twitter.com/statesman/stat…
RT @BarackObama: No jump shots. No ferns. No memes. Not this time. I’m going to give it to you straight: If you need health insurance for 2…
So brilliant! Remembering this for when my kids are allowed to have phones (in 13 and 15 years respectively.) twitter.com/NatashaVianna/…
What an honor! I’m so flattered to have been recognized by @TheStevieAwards for my work at @LithiumTech. twitter.com/LithiumTech/st…
This. This. This. Thank you @Wade_Davis28 for being “that guy” in the best way. twitter.com/Wade_Davis28/s…
COMMON! Did I mention how happy I am that Lithium and Spredfast is now one! #SmartSocial https://t.co/Va14CVqnE3
Best in class marketing + best in class care | Spredfast + Lithium. @mbetzer tells us it’s why we came together to become more effective for our customers. #SmartSocialSummit
Customer experience matters. ⁦@hess_peter⁩ reminds us why. #SmartSocialSummit https://t.co/6k4wXW1jCp
How did I not know this existed? Austin’s ABIA checkpoint current wait times: aus.tsa.iinside.com
How did I not know this existed? ABIA checkpoint current wait times: aus.tsa.iinside.com
Such an amazing honor. I am excited and humbled to be nominated. twitter.com/lithiumtech/st…
Best slide ever? (Read the fine print) #CXLive https://t.co/y29Fc9bRm6
Pop quiz: Why is this cover photo getting so much attention? twitter.com/ekp/status/104…
It’s an exciting day at @LithiumTech!! What an amazing opportunity for us and our customers. twitter.com/lithiumtech/st…
RT @Wade_Davis28: Storytelling can help shift the narrative for young #LGBTQ people of color, and I’m glad to be part of a project that’s h…
RT @rhappe: @HeatherJStrout I don't want to get into raising money and all that entails... essentially, I don't want to run that type of bu…
This time of year is so much fun at Lithium! "What time of year," you ask? Lithys submissions time, of course! Read about what our amazing customers are doing with @LithiumTech. Pick the best brands in digital CX! Cast your vote today: lith.tc/2BDmPFM
RT @csmonitor: Many farmers in Trump country find they have no choice but to hire foreign workers. No one is responding to their job ads. h…
Happy #Juneteenth2018! Such an important day to commemorate the end of slavery in the US, yet forgotten — and even unknown — by most. usatoday.com/story/news/201…
And clearly I am new to the twitters #MyFavoriteTweet twitter.com/heatherjstrout…
Wondering if friends/family like @sMoRTy71 @laurafitton @chrisbrogan @MelanieStrout @HeatherJStrout @stephagresta @bryankramer @cshasarrived @doverbEy @chrisheuer @kristiewells @_ShannonAbram @SavvyAuntie and @jowyang will play along. Just like the old days. twitter.com/AaronStrout/st…
 
@bryankramer @cshasarrived @doverbEy @chrisheuer @kristiewells @_ShannonAbram @SavvyAuntie @jowyang Any tweet your daughter sends. https://t.co/bO7JLGggpo
Well, that last unconfirmed bomb was near the Goodwill about 1/4 mile from our house.
Me too! I related to what @Wade_Davis28 said in my core. Both inspiring and action-oriented. twitter.com/mwalkerhall/st…
RT @NelsonV713: A great debate of whether AI can become more creative than humans. #SyntheyicCreativity let the battle begin. #HOUSxSW #Tea…
No surprise, this AI panel @ #SXSW18 with @joshkampel, @byronreese, @ShakuS and @nancygiordano is blowing my mind. #W2OSXSW
“Gender diversity is not a zero-sum game.”~@Wade_Davis28
“Until women are free, men will never be free.” ~ @Wade_Davis28!! I agree! Until all are free, none are free.
RT @TheCR: Help make sure your #community platform is represented! State of Community Management Survey closes soon! https://t.co/a5MHgV6KR…
This is great news for Lithium customers! twitter.com/LithiumTech/st…
Hear from 8 of @LithiumTech's #retail customers to learn how we are helping them drive real business results - like $5M in support cost savings. lith.tc/retailsuccessb… #digitalCX #custserv
What are you doing to us @SunRadioTX? It's November 12 and you're playing Christmas music!?! #NoBueno
PSA: @SunRadioTX is playing an awesome Tom Petty tribute right now. sunradio.com/mobile-listeni…
There's an owl outside my bedroom window tonight asking the world, " who, who, who?"
RT @LithiumTech: Congrats to the team at @TMobileHelp for nailing the #socialmedia #customerservice game! Incredible results #SuccessStory…
Exciting news coming out of @LithiumTech today! twitter.com/LithiumTech/st…
FINALLY — @pcavlin, you seem excited about that twitter.com/pcavlin/status…
Self-driving cars cannot come soon enough!
This GIF. All.Day.Long. (p.s. @MikeIsDigital you’ll appreciate this one) twitter.com/CNET/status/90…
RT @BarackObama: "No one is born hating another person because of the color of his skin or his background or his religion..." https://t.co/…
It's my 3-year-old's first official tweet! Oops #parentingfail #couldhavebeenworse cc @AaronStrout @oliviagstrout twitter.com/heatherjstrout…
How To Sign 16 Animals in ASL: Sign Language for Kids - YouTubeÿs m.youtube.com/watch?v=_-f1My…
I meant to talk to you about this today! I’m so excited about it! (if you can’t already tell from my exclamation po… twitter.com/i/web/status/8…
This text I just received made me laugh. https://t.co/lQvKaSxyX6
My husband just pretended to put deodorant on an ant bite on my 3 year old to "take away the itch."
This is an awesome case study in #custserv. twitter.com/ljordan/status…
RT @csmonitor: Could this rather esurient caterpillar help stem the plastic deluge? trib.al/pVv9AJt https://t.co/lBFwswA2xA
ask @SpotifyCares. They do it all the time. twitter.com/thekenyeung/st…
May I be so bold as to assume even hundreds? twitter.com/shabda/status/…
 
Coincidentally, I scanned my first QR code EVER yesterday.
 
what made you break your streak? cc @jowyang
 
I had to scan a QR code as part of security setup on Amazon.
RT @Katykeim: @lithiumtech releases a new study on the value of a happy customer. (hint: it’s a lot) multivu.com/players/Englis…
Having a 3 year old is like being a lion tamer. Just when you think you’re in control of the situation, they bite you. #amiright?
Really nice job with gender diversity at the #SXW2O event @W2OGroup. Thank you. It is not going unnoticed.
Really fantastic service at @ParkCentralSF! Staff was fantastic and the venue was great. So accommodating. Thank you!
OH at the @LithiumTech Austin office, “we ran out of champagne” in context of celebrating company wins. #itsagoodday
Hi all you community managers! Want a free cup of coffee? twitter.com/TheCR/status/8…
So proud of the work @LithiumTech does to help companies like @Spotify in their success! twitter.com/LithiumTech/st…
RT @mswaterford: Why did the USDA shut down an online animal abuse database? fw.to/40kzv9Q
RT @englishpaulm: I'm donating $100 to @ACLU for every retweet, up to $50k, as penance for Patriots politics.
Thanks for all the walking songs @SunRadioTX!! Motivating the #WomensMarch #WomensMarchAustin
We listen to a lot of @SunRadioTX in our house. I love that they intersperse Christmas/Holiday music into the regular lineup. Nice balance!
 
you are officially the fastest responder ever! WOW! (I track response times for a living)
Have you heard about #12DaysofSocialCheer? @LithiumTech is already on day 3! twitter.com/LithiumTech/st…
Yay! ‘Tis the season! Join me in celebrating #12DaysofSocialCheer @LithiumTech ctt.ec/p437T+
RT @AnnaKendrick47: I'd say a good 7 out of 10 days I end up thinking, "I put a bra on for this?"
Ugh, first of all it's "Zuckerberg" and second, he's @finkd on the Twitter. twitter.com/AaronStrout/st…
One vote for sanity! Love the series btw. I just started the Lincoln podcast, so it is bound to be a good one! (P.S… twitter.com/i/web/status/7…
Do I stay plugged in by listening to @NPR on my drive home from work, or do I stay sane by listening to the @presidential_wp podcast?
Thanks for being such an amazing partner to @lithiumtech, @timlopez. It’s so rewarding to work with you. twitter.com/timlopez/statu…
RT @monografi: Macbeth minus the poetry. https://t.co/2nAONXWtQH
Happy birthday @AaronStrout! If you were closer, I’d bake you a cake (or pie, or cupcakes, or whatever you wanted.)
 
the thought makes my mouth water. I may see you next week though. More when we talk.
 
you can put your request in now :-).
This is one of those weeks where the clean laundry won't get put away until I need the laundry basket for dirty clothes. #lifewithatoddler
RT @evansdave: Last chance to influence @sxsw! Check out @LithiumTech's sessions on #bigdata & more. Cast your vote by Friday: https://t.co…
RT @jk_rowling: So Sarkozy calls the burkini a 'provocation.' Whether women cover or uncover their bodies, seems we're always, always 'aski…
And I am sad about that @AaronStrout. Cc @KyleFlaherty twitter.com/aaronstrout/st…
 
 
 
 
 
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